U-CyberScout Service

Advanced protection service against cyber threats

U-CyberScout Service

Advanced protection service against cyber threats for endpoints, emails and cloud applications that is managed by Umniah SOC through an intuitive web-based management console accessible from anywhere and powered by Trend Micro™ technologies.

Service Bundles

The U-CyberScout service provides a powerful set of threat detection and response capabilities

Service Features

Service Benefits

Frequently Asked Questions

U-CyberScout protects computers, laptops, mobile phones and tablet devices against Malwares and Viruses, in addition to multiple security features. Also, the advanced package additionally protects your email and data resides in cloud.

Table shows the features and supported platforms of packages

Within 5-7 business days from the date of placing the order, Umniah’s Security Operation Center (SOC) will contact you for configuring your setup and provide an administrative account, as well as a link to download the agent.

Upon expiring the license, the license should be renewed to benefit from the features from the service. While the agent will be kept running, but you will lose features. Below table shows the difference of features between active and expired license

 

Fully Licensed

Expired

Expiration Notification

Yes

Yes

Virus Pattern File Updates

Yes

No

Program Updates

Yes

No

Technical Support

Yes

No

Real-time Scanning*

Yes

No


* For expired licenses, real-time scan will use outdated components.

Worry-Free™ Advanced Package is intended for protecting business accounts only.

Yes, it supports Windows platform only, but it is recommended to use other dedicated solutions for protecting servers. For further information, please submit your request to corporate@umniah.com

All cybersecurity services from Umniah are supported by our Security Operation Center, which operates around the clock. If you need any further help, you can contact SOC by phone +962-78-5004411 - option number (6) or via email (SOC@umniah.com)
Meanwhile, you can open a support ticket from Trend Micro™ portal using the administrative account that is given by SOC team upon activating the service; so you will get the support directly from Trend Micro™.

Want to know more about U-CyberScout?

No problem. Contact our support team with your questions and we’ll get back to you with more information. Free of charge.